Customer Service

iDEAL is the most used payment method in the Netherlands. Payments are possible through the 10 major banks in the Netherlands: ABN AMRO, ASN Bank, Bunq, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, and van Lanschot.

Maestro and Mastercard are both services of the company MasterCard Worldwide Inc. Mastercard is a credit card, Maestro is a debit card. The payment method for these cards differs slightly. Payments made with a debit card are immediately debited from the account, while those made with credit cards are not.

The Visa/credit card is a card that allows you to pay worldwide. Each expense is deducted from the bank account at the end of the month. With a regular bank card, this always happens immediately. The issuer of the credit card fronts each payment for you. At the end of the month, they send you a bill with all the payments you've made. You can settle that bill right away, within a few days of receipt. In that case, fronting the payment costs you nothing. Essentially, you've had a very short, interest-free loan.

PayPal is the most well-known online wallet and allows for receiving global payments. Customers can pay via PayPal with their credit card, bank account, or PayPal balance. Payment is also possible via phone or tablet and without filling in bank or credit card details.

Belfius is one of the largest Belgian banks. The bank provides its customers with its own payment solution. Belfius customers can make real-time payments in their trusted banking environment in this way. Information such as beneficiary, amount, and description is provided in advance, eliminating the chance of failed transactions. Payments via Belfius Direct Net are guaranteed, and the status is immediately available. This makes the payment method an excellent way to receive payments from Belgian customers.

Bancontact is the most popular payment method in Belgium. Users have a physical card linked to credit on a Belgian bank account. The card is suitable for both online and offline payments. All major Belgian banks are connected and enable payments via Bancontact. Payments are guaranteed and confirmed immediately. Moreover, payments via Bancontact are always 3D-secure secured.